Terms and Conditions

The service

We give you an online shop and a dashboard to manage it. Customers send their orders to you on WhatsApp, and each order is also saved in your dashboard. Features depend on your plan.

Your account

• We create your account and give you a temporary password; you choose your own at first sign-in.
• Keep your password private. You are responsible for what happens under your account and your staff's.
• Tell us at once if you think someone else has used your account.

Your shop

• You are responsible for your products, prices, photos and descriptions, and for having the right to use them.
• You must follow the laws that apply to your business, including any licences your products need.
• You may not sell illegal, stolen, counterfeit or dangerous goods, mislead customers, or use the service to send spam or harm others or the service.

Orders and payments

The sale is between you and your customer. You handle preparation, delivery, payment, returns and complaints. We don't process customers' payments and we take no commission on your orders.

Subscription

• You pay the subscription for your plan as agreed with us. Any refund is by agreement with us.
• If a payment is overdue, we may suspend your shop until it is paid. We may change plans or prices, and we'll tell you first.

Your customers' data

The customer details in your orders belong to your shop. Use them only to serve those customers and as the law allows, keep them private, and don't send them marketing without the permission the law requires. We handle them for you as our privacy policy describes.

What belongs to whom

Your content stays yours; you allow us to host and show it in order to run your shop. The service, its designs and its code stay ours.

Availability

We work to keep the service running and your data safe, but we can't promise it will never stop or have errors. It is provided as it is.

Limit of liability

As far as the law allows, we aren't liable for lost sales, lost profits or indirect losses, or for disputes between you and your customers. Our total liability for any claim is limited to what you paid us in the three months before it.

Suspension and closing

We may suspend or close a shop that breaks these terms. You may stop at any time by telling us. Ask us for a copy of your data before closing; deleting a shop deletes its products and orders.

Changes

If we change these terms, we'll ask you to accept the new version in your dashboard.